May 30, 2024

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Telephone or Online Consultation regarding what steps ( Precautions & data loss procedures ) to take as soon as Data Crisis Happen. We will explain our recovery process to ensure the media is handled with care after a crash.

A Non-Disclosure Agreement (NDA) will be signed or Corporate and Business Clients to ensure confidentiality of data from submission of media to data delivery.
Either the drive can be delivered to our office located in Bangalore or it can be picked up and dropped to client’s and user’s location (Currently available service in Lab recovery in Bangalore location) or personal visit to our office location, other city or country is supported via courier facility.

Step 2: Analysis of Media

• Crashed media is analyzed in Class 100 Clean Lab so as to determine data crisis cause & the most appropriate data recovery approach can be followed. Based on chances of accessibility of crashed media & data crisis level, a basic recovery process is done & sample data is analyzed & verified. Percentile of the possibility of data recovery is calculated. The time required for recovery is calculated based on the type of crash and client’s requirements of data. We design recovery process work-flow for each media submitted according to the condition.

• Diagnosis report along with, the time period required for recovery and percentile of the possibility of recoverable data & Quote is submitted to the client for approval. Note: Price quote/ Cost of data recovery may vary upon the extent of damaged media submitted from which data has to be recovered, charges do not vary on GB or MB basis recovery from media. For detailed price-list click here.
• Approximate Media analysis Time-frame: 4 to 8 hours from the time your hard drive is received & it also depends on the Size of drive or data and spare parts arrangement.

Step 3: Data Recovery

• Data Recovery starts upon once its confirmed from Client. Confirmation can be done by email, phone or direct contact on Percentage of Recovery, required timeframe, cost and payment mode.

• Once the recovery is completed, Files are checked for data Validity to ensure Quality of recovery & format of files recovered. The directory listings in a text file (or as requested by the client) is sent to the client for his verification and approval of file type & file names. Alternatively, the client can visit us for data verification and confirm the data integrity. Because we follow professional Recovery Procedures. Data privacy is maintained since we undertake software checking for validating the recovered data from the media.

• Approximate Data Recovery Time-frame: usually 1 day for logical issues, 2 to 4 days for non-physical issues, and 4 to 15 days for physical issues.